Privacy Policy

1. About Us:
Sri Bhanwar Lal Aseri Charitable Trust (“SBLA Trust”, “we”, “us”, or “our”) is a non-profit organization registered in Rajasthan (Reg. No. 14/2017/SGN; NGO ID RJ/2017/0170850). Our primary activities include providing medical relief, scholarships, running educational institutions, and community services in Sri Ganganagar, Rajasthan NGO Details.This Privacy Policy describes how we collect, use, store, secure, and disclose personal data provided via www.sblactrust.com and related offline interactions.
2. Information We Collect:
a) Directly Provided: by You We collect personal data when you interact with us through donations, scholarship applications, volunteering, inquiries, events, or other services. This may include: Contact & Demographic Data: Name, address, email, phone, date of birth, occupation, education, etc. Financial Information: Payment details for donations (collected securely). Sensitive Info: Health or other sensitive personal information only when necessary (e.g., for scholarship eligibility).
b) Automatically Collected: We may collect non-sensitive data via technologies such as cookies or analytics tools, including: Website usage data (IP address, pages visited, session duration). Device/browser information.
3. Purpose of Data Collection:
We use collected data for: Processing donations, issuing receipts and applicable tax exemption certificates. Managing scholarship applications and educational activities. Responding to inquiries, messages, or feedback. Improving our services, website functionality, and communications. Legal, tax, or regulatory compliance. Preventing fraud and ensuring the security of our operations.
4. Cookies & Other Tracking Technologies:
We may use cookies and similar technologies to enhance website navigation, analyze usage patterns, and improve user experience. You may decline cookies via your browser settings, though this may affect site functionality.
5. Data Sharing & Disclosure:
We will never sell or share your personal data for marketing or external promotional purposes. We only disclose data: To trusted third-party service providers (e.g., payment processors, hosting providers) under strict contractual obligations. When required by law, court orders, taxation, or to protect public interest or personal safety. In emergencies for safeguarding human life or preventing serious harm.
6. Data Security:
SBLA Trust implements reasonable technical and organizational safeguards to protect your personal data, including: Secure storage and restricted access (on a need-to-know basis). Encryption for sensitive transactions (e.g., donations). Periodic review of security policies and access privileges.
7. Data Retention:
Financial records and donation-related data are retained as required by law (typically up to 6 years). Other personal data is retained only as long as necessary to fulfill its purpose or as mandated by regulations.
8. Your Rights:
You have the right to: Access the personal information we hold about you. Request correction of any inaccuracies. Withdraw consent or object to certain uses (e.g., direct communications). Request deletion or restriction of your personal data (subject to legal obligations).To exercise these rights, please contact us at the details below.
9. Children’s Data:
We do not knowingly collect data from individuals under 16 years old without parental or guardian consent.
10. Grievances & Contact:
For any queries, complaints, or requests regarding your personal data, please reach out to:
Email: sblact2016@gmail.com
Address: 25 Bhardwaj Colony, Meera Chowk, Sri Ganganagar – 335001, Rajasthan, India.
We aim to respond to data-related requests promptly and in compliance with applicable laws.
11. Changes to This Policy:
We may update this Privacy Policy periodically. The version available on our website will indicate the last updated date. We encourage you to review it regularly.

Refund Policy

1. General Policy: Sri Bhanwar Lal Aseri Charitable Trust (SBLA Trust) greatly values the generosity of its donors. As a charitable non-profit organization, donations received are used solely for the advancement of our objectives including healthcare, education, scholarships, and community development.
All donations made to SBLA Trust are considered final and non-refundable, except under certain exceptional circumstances as outlined below.
2. Eligible Cases for Refund: A refund request may be considered only in the following circumstances:
- Duplicate donation: If the donor has made an accidental multiple payment for the same purpose.
- Error in amount: If the donor made a mistake in entering the donation amount.
- Technical error: If there was a payment gateway error causing unintended payment.
- Unauthorized transaction: If the donation was made fraudulently without the knowledge or consent of the card/account holder.
Note: SBLA Trust is not obligated to provide a refund and may do so only at its sole discretion, depending on the nature of the request and verification of facts.
3. Process to Request Refund:
To request a refund, please email us within 7 days of the transaction, providing:
- Full name of donor
- Transaction ID / Receipt
- Date and amount of donation
- Reason for refund request
- Bank or payment details used for donation
Email: sblact2016@gmail.com
Subject Line: “Refund Request – [Your Name]”
We aim to process all genuine refund requests within 10–15 business days after verification.
Note:Once the refund is approved, the amount will be credited to original payment method within 7-10 working days.
4. No Refund in These Cases:
Refunds will not be provided in the following cases:
- If the request is made after 7 days of the donation date.
- If the donation has already been utilized or allocated for a charitable project.
- For contributions made under special fundraising appeals marked “non-refundable.”
- For tax exemption claims where a refund would invalidate the certificate.
5. Modifications or Cancellations:
Donations once made through the website cannot be canceled or modified through the payment gateway. Please contact us directly for any queries or concerns regarding the donation made.
6. Contact Information:
For any questions related to refunds, donations, or payment issues, please contact:
Sri Bhanwar Lal Aseri Charitable Trust
25 Bhardwaj Colony, Meera Chowk,
Sri Ganganagar – 335001, Rajasthan, India
📧 Email: sblact2016@gmail.com
📞 Phone: 966014-9655
7. Legal Jurisdiction:
All refund claims are subject to applicable laws of India. Any disputes arising will be under the jurisdiction of courts in Sri Ganganagar, Rajasthan.

Donation Terms and Conditions

By donating to Sri Bhanwar Lal Aseri Charitable Trust (SBLA Trust), you agree to the following:
1. Voluntary Donations:
All contributions are made voluntarily. The Trust does not offer goods or services in return for donations unless explicitly stated.
2. Use of Donations:
Donations are used at the discretion of the Trust for any of its charitable programs (education, health, scholarship, and other services).
3. Tax Exemption:
Where applicable, donors may receive a tax exemption receipt under Section 80G of the Income Tax Act, 1961. Donors must ensure accurate information is provided for the issuance of receipts.
4. No Liability:
SBLA Trust is not liable for any loss, damage, or expense arising from donations made through any channel. Donors are advised to verify details before making a payment.
5. Third-party Processing:
Payments made through third-party gateways are subject to the terms and privacy policies of those platforms.
6. Data Protection:
Donor information is kept secure and confidential and will not be shared except as required for compliance or by law.